CareNet Receives URAC Health Call Center Standards Accreditation
Released on: September 11, 2007, 6:47 pm
Press Release Author: Audrey Butcher
Industry: Healthcare
Press Release Summary: URAC today awarded CareNet the Health Call Center Standards Accreditation.
Press Release Body: For Immediate Release
July 16, 2007 Contact: Audrey Butcher abutcher@callcarenet.com 210-595-2032
CareNet Receives URAC Health Call Center Standards Accreditation
San Antonio, TX - CareNet announced today that it has been awarded the Health Call Center Standards Accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry. URAC Health Call Center standards apply to organizations providing triage and health information services to the public when conducted by telephone, via Web site or other electronic means. The standards assure that registered nurses, physicians or other validly licensed individuals perform the clinical aspects of triage and other health information services in a manner that is timely, confidential, and includes medically appropriate care and treatment advice.
\"We are excited to have achieved this significant industry accreditation. We are committed to always providing an outstanding level of quality clinical services to our clients and their members,\" says John Erwin, CareNet President.
Since 1988, CareNet has established itself as a progressive leader in care management services by delivering high value healthcare solutions and wonderful customer service. \"I applaud our committed team for all their efforts toward ensuring we deliver the great 24/7 service our clients receive.\"
\"By applying for and receiving URAC Health Call Center Accreditation, CareNet has demonstrated a commitment to quality of health care,\" said Alan P. Spielman, URAC president and CEO. \"Quality health care is crucial to our nations welfare and it is important to have organizations that are willing to measure themselves against national standards.
URAC, an independent, nonprofit organization, is a leader in promoting health care quality through accreditation and certification programs. URAC\'s standards keep pace with the rapid changes in the health care system, and provide a mark of distinction for health care organizations to demonstrate their commitment quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in setting meaningful standards for the health care industry. For more information, visit www.urac.org.
For more information about CareNet, call 1-800-945-9129, or visit www.callcarenet.com.
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